Musings From My Desk ...

Simone,

Featuring the world's most innovative companies, a recent article in BusinessWeek highlighted how meetings and incentives help spur innovation at companies such as BMW, Southwest Airlines, Nokia, and 3M. Sure, when some people think of meetings they probably just think blah, blah, blah … when's the next coffee break? However, take the example of IBM. Bringing its global team together in the birthplace of the Renaissance for its innovation-themed leadership forum, the IBM group wrapped up the first day of its meeting with an unforgettable evening sipping cocktails on a patio in the back of St. Peter's Basilica and dining in a hall inside the Vatican.

Companies certainly don't have to go all the way to Rome to be motivated and rewarded. Think of innovation and you realize that they can be inspired right here in the Caribbean. After all, it is here that the only acoustic musical instrument of the twentieth century was invented; and here that the all-inclusive vacation concept was born.

This month, we celebrate our first anniversary. Hopefully you have all been checking your inboxes to see if your name has been drawn for our special thank you gifts. For those of you who know me well, I would certainly have loved to have you all join us in a Champagne toast. But, here's something that I hope you find as delightful, as we journey in this month's issue to unearth the wine cellars of the Caribbean.

Simone
simone@sncdestinations.com

motivation

Fort Charles, Port Royal
Brig Unicorn, St. Lucia
Nelson's Dockyard

Bordeaux on the Beach

Think of the Caribbean and you'll probably not think of Chateaux Margaux or Hermitage. But look a little closer and you will discover that the region also boasts some of the finest wine cellars in the western hemisphere. Take for example the award-winning cellar of Curtain Bluff resort in Antigua. A personal tour takes guests through the renowned wine cellar which is home to over 25,000 bottles of 450 different vintages. In the neighboring island of Nevis, the cellar at Montpelier Plantation Inn gives the resort ample opportunity to feature wine tastings, housing more than 70 wines from eight countries, including Argentina, Australia, Chile, France, Italy, and the U.S.

Heading to the southern Caribbean, even the most discerning palates will appreciate the home-style cuisine of La Tartaruga in Tobago, accompanied by wines from the restaurant's impressive cellar. La Tartaruga has for the past four years won Wine Spectator's Award of Excellence, with a wine list of over 240 selections. Exclusively Italian, it features vintages from Piedmont, Tuscany and Umbria. Do not even think of leaving without asking to see the wine cellar!

A recipient of Wine Spectator's Grand Award for the past six years, Anguilla's Malliouhana also houses a 25,000-bottle wine cellar. The restaurant's extensive wine list, offering over 1,300 wines, complements the dining experience, a blend of Caribbean and French cuisine. Also complementing its fine dining experience, French restaurant Le Louve, at the Hilton Hotel in Kingston, Jamaica has its own wine cellar located on the property. The island's north coast boats three worthy collections including the cellar of Charela Inn, Negril exclusively housing imported French wines and Pol Roger Champagne -- Winston Churchill's favorite. And not to be outdone, the well-stocked wine cellars of Sugar Mill at Half Moon Golf, Tennis, and Beach Club, and 5-Star Diamond Award-winning restaurant Le Papillon at Royal Plantation are a treat for any connoisseur.

Whereas most of the notable cellars are associated with restaurants and hotels, there are private collectors and wine enthusiasts who also enjoy sharing their favorites and finds with guests and customers. Having resided in Jamaica for the past seven years, Paul Hanworth boasts a private cellar with over 2,000 bottles representing between 60 and 70 different wines. Although he describes the cellar itself as not really being a showpiece, on occasion Paul hosts wine tastings for members of his wine club, 1876 Wines, at his house overlooking Kingston.

For more information on our destinations, or ideas and themes for your meetings, incentives, and special events, send us an email or an RFP from our web site at www.sncdestinations.com.

Bridging the Cross-Cultural Gap in Business

Following a group of 16 people attending a course at their company's corporate university, Richard Pooley's article Bridging the Cultural Divide demonstrates how around the world, people of similar age doing similar jobs, differ in their idea of what is normal behavior:

"Crucially, too many people assume that what is normal for them – such as how to make decisions, manage people, negotiate contracts, make presentations, pitch for business, or run meetings – is normal for others from different countries and cultures. And yet those who have to lead international teams or manage overseas subsidiaries or outsourcing relationships know that the reality is very different. If we pretend cultural differences do not exist, those cross-border deals and relationships often fail."

The author suggests that one solution to bridge these differences is to change the nature of the kick-off meeting. "Get people to reveal their own values and behavioral norms. Ask them to agree on what the standard operating procedures will be". A second and more obvious solution is to give the team cross-cultural training on a specific culture as soon as possible.

The article continues by discussing the effective use of "offshore English" and overcoming language barriers. The fact is that too often those of us who speak English as a first language have more difficulty communicating effectively in English to non-native speakers due to our use of idioms, colloquial expressions, or simply not keeping it simple. We shared the following tips just a few months ago, but they are worth repeating:

    - Keep it simple and slow down
    - Avoid asking yes/no questions
    - Paraphrase to ensure understanding
    - Do not raise your voice in hopes of being better understood
    - Keep a check on your humor

To find more cross-cultural tips visit our blog, Something Extra. For more information on our cross-cultural workshops and presentations, visit our web site.

 
SNC Destinations, Inc.

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