11110 W. Oakland Park Blvd., PMB #347 ! Sunrise, Florida 33351 ! tel/fax: 954-748-6895 ! email: info@sncdestinations.com
www.sncdestinations.com
For Immediate Release
SNC Destinations Launches Web-Based Training for Hospitality and Tourism Industry
Sunrise, FL, August 11, 2005 – To complement its program of cross-cultural workshops in North America and
the Caribbean, SNC Destinations, Inc., a tourism marketing and training company, today announced the launch
of its web-based training for the hospitality and tourism industry.
Developed specifically for online delivery, the interactive 75-minute sessions focus on interaction with people
of other cultures; understanding cultural differences, recognizing social nuances through these interactions, and
meeting the cultural needs of foreign guests.
“We are excited to provide such interactive training in this web-based format, as so much of what we instruct
concerns interaction and body language”, states Simone Champagnie, Director of Business Development, of the
Company’s decision to implement the latest online training technology. “Our initial concern was that the online
environment might be too static, not providing us with the vividness found in face-to-face contact. We also
knew that we have a strong onsite program, and that there had to be a way to deliver a condensed online version,
highlighting the key points of intercultural communication for those in the hospitality and tourism industry.”
The training delivery method allows participants access to live audio and screen interactions, simulating online
collaboration and discussion. Each session is instructor-led, incorporating electronic hand raising, breakout
groups, and Q&As.
With interest from as far as Australia, SNC Destinations sees this as an opportunity to expand its training
beyond North America and the Caribbean.
“Intercultural communication is the essence of our industry,” Champagnie says. “Providing guests the highest
levels of service has as much to do with their comfort and security as does having the right attitude and approach
to cross-cultural interactions.”
About SNC Destinations
SNC Destinations is a marketing and training company that provides superior options in destination
management services, and seeks to enhance the experience between international guests and local hosts. For
more information on SNC Destinations, Inc., visit the website at www.sncdestinations.com or call 954-748-
6895.
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